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We will contact you in the next 24 hours. If you need to speak with us in the meantime, please write to [email protected] or call our Customer Service on 900 80 20 81 or to our telephone banking center 91 657 88 00, available from 08:00 through to 17:00 (CET/CEST) from Monday to Thursday and on Fridays from 08:00 to 15:00. Please remember to have your reference number at hand.
Information on the use of personal data
1. Who is the data controller?
The data controller of your personal data is Bankinter, S.A. (“Bankinter”), with tax number A28157360 and registered office at Paseo de la Castellana, 29 (28046 Madrid).
2. Why do we process your data?
Your data will be processed:
1. Solely to manage your suggestion, complaint or claim or request for information and, for subsequent, communications.
2. To comply with legal obligations.
3. What are the legitimate interests for processing your data?
The legal basis for the purpose indicated under section 2.1 is to manage and process your suggestion, complaint or claim. For the purpose indicated in section 2.2, it is to comply with all applicable legal obligations. Accordingly, if you do not to supply the requested personal data, or you submit inaccurate or incomplete data, it may be impossible for Bankinter to provide you with the intended services. Customers are responsible for ensuring the accuracy of the data provided and for notifying Bankinter of any changes.
4. What are your rights regarding the processing of your data?
Pursuant to applicable law, you may exercise the following rights at any time: access, rectification, erasure, objection or restriction of processing and data portability. To exercise these rights, you may contact Bankinter through the following channels: By calling our Telephone Banking service (91 657 88 00), by visiting your local branch or by writing to Bankinter, S.A. Operations, Data Protection. Calle Pico San Pedro, 1. Tres Cantos. Madrid. 28760.
5. Where can you find more information on the processing of your data?
For further information on how Bankinter processes your data, please visit www.bankinter.com/banca/nav/seguridad-privacidad