cookies

Cookie policy

On the website www.bankinter.com, we use first and third-party cookies to improve our services, personalise the website, facilitate browsing, collect measurements and statistics about the use of the website, and identify users of our services.
  • What is a cookie?

    A cookie is a file that is downloaded to your terminal (computer or mobile device) when you access certain websites. Cookies allow a website to do things such as store and recover information about your browsing habits and your terminal. Depending on the information they contain and the way you use your terminal, they can be used to identify you.

  • What kind of cookies does this website use?

    - Technical cookies (necessary): These cookies are important because they allow you to browse our website, give you secure access to areas with personal information, and allow us to identify you when you log in, using security elements while you browse.

    - Analytics cookies: These cookies allow us to anonymously analyse the behaviour of different users on our website so that we can constantly improve the browsing experience.

    - Advertising cookies: These cookies allow us to manage our advertising spaces efficiently. And since we analyse your browsing habits, we can create a specific profile and show you personalised advertisements relevant to your preferences. By accepting them, you will only see those types of advertisements.

    - Personalisation cookies: These cookies allow you to specify or personalise certain features of the general options on the website, such as the language, wallpaper, sections marked as favourites, etc.

    Depending on how long they are stored, the cookies on this website may be:

    - Session cookies: These are used to store data while you browse a website. The information collected is only stored to provide a specific service you request on a single occasion. They are deleted as soon as you end your session or close your browser.

    - Persistent cookies: These remain on your terminal until a specified date.

    Cookies can be first or third-party.

    - First-party cookies: created and managed by the domain www.bankinter.com, that you access and from which you request a certain service.

    - Third-party cookies: managed by providers of technical, analytical, personalisation or advertising services outside the www.bankinter.com domain. www.bankinter.com. Third-party technical cookies allow you to perform actions such as watching videos and sharing content through social media.

    The third parties that can manage these cookies while browsing the website are described below. www.bankinter.com depending on the browsing and with your prior consent for the type of cookies managed:

    - Google

    - Dynatrace

    - Opinator

    - Hotjar

    - Adobe

    - Weborama

    - Facebook

    - Twitter

    Our cookies can identify a user session (session cookies) and/or a terminal (persistent cookies) without reading data from your hard drive or cookie files created by other providers.

    You can personalise your cookie settings on this website in the Cookie Settings Panel. Cookie Settings Panel

  • Consent

    By accepting or setting your preferences for the cookies that are downloaded to this website, you consent to the processing of your personal data and the terms and conditions of this Cookie Policy.

  • How to disable cookies

    Most browsers let you manage your cookie preferences and change your settings to prevent them from being downloaded. Please read your browser’s instructions and manuals for more information:

    - Chrome

    - Mozilla Firefox

    - Internet Explorer

    - Safari

    - Microsoft Edge

    You can also withdraw your consent to the use of cookies in your browser by installing a plug-in or an opt-out system provided by some of the third parties that install cookies on our website:

    - Adobe

    - Google (behavioural advertising) (requires Google login)

    - Doubleclick

    - Facebook

    Remember, disabling certain cookies may affect some of the characteristics of the website content www.bankinter.combecause they will only be available if you consent to the installation of cookies on your browser.

  • Changes in the Cookie Policy

    This policy is subject to changes and updates and we therefore recommend you review it carefully to make sure that you understand how and why we use cookies.

  • Contact

    If you have any questions, comments or suggestions about the Cookie Policy, please write to Bankinter, S.A., Seguridad de la Informaci�n, Calle Pico San Pedro 1, Tres Cantos, 28760 Madrid.

  • Personal data processing

    - Data controller: The data controller is Bankinter, S.A. ('Bankinter') with Tax ID Number A28157360, registered office at Paseo de la Castellana 29 (28046 Madrid) and telephone number 902 13 23 13.

    Bankinter has appointed a data protection officer who can be contacted at the following email address: privacidad@bankinter.com.

    - Purposes for processing: The purposes for processing your data are the use of cookies to improve our services, personalise our website, facilitate browsing, collect measurements and statistics about the use of the website, and identify users of our services.

    - Legal basis: The legal basis for processing is your consent, which you can manage at any time in the 'Cookie settings' section.

    - Recipients of the data:Your data may be disclosed to public administration, authorities and organisations, including courts and tribunals, to fulfil a legal obligation.

    - Conservation period: Your personal data will be processed as long as we have your consent to use cookies, except for the technical cookies which are necessary for the smooth running of the website. We will keep for your data for as long as necessary for the exercise or defence of administrative or legal proceedings. We will delete your data after the legal limitation period.

    - Rights: The privacy policy of Bankinter, S.A. ensures that you can exercise your rights of access, rectification, erasure, objection, restriction of processing and portability in the terms established in current legislation. To exercise your rights, you can call our telephone banking service (902 132 313), visit your regular branch or write to Bankinter, S.A. Operations–Data Protection. Calle Pico San Pedro 1, Tres Cantos, 28760 Madrid or the email address privacidad@bankinter.com, attaching a copy of your national identity document or any other document that identifies you.

Cookie settings

This is the advanced cookies setting. Cookies are small text files generated by the websites you visit. Their purpose is to facilitate your browsing, personalise content and advertisements, interact with the content of different social media, and analyse traffic on the website and other aspects related to its usability. You can find more information by clicking on our Cookie policy.

We use first-party cookies (created or managed by Bankinter as the owner of this website) and third-party cookies (administered by providers of technical, analysis, social media, personalisation and advertising services outside the domain) www.bankinter.com. We want you to be able to manage your cookie settings at all times:

Technical cookies (necessary)

These cookies are important because they allow you to browse our website, give you secure access to areas with personal information, and allow us to identify you when you log in, using security elements while you browse. These are generated by third parties and allow you perform actions such as watching videos and sharing content through social media.

When you browse our website, you may find our own and third-party cookies. The third parties that download cookies to this website are:

- Google

- Dynatrace

Analytical cookies
If you reject analytical cookies, we won't be able to continuously improve the website based on your browsing experience.
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These cookies allow us to anonymously analyse the behaviour of different users on our website, so that we can constantly improve the browsing experience.

When you browse our website, you may find our own and third-party cookies. The third parties that download cookies to this website are:

- Google

- Opinator

- Hotjar

- Adobe

Advertising cookies
If you reject the advertising cookies, you will still see advertisements but they will be generic rather than personalised.
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These cookies allow us to manage our advertising spaces efficiently. And since we analyse your browsing habits, we can create a specific profile and show you personalised advertisements relevant to your preferences. By accepting them, you will only see those types of advertisements.

When you browse our website, you may find our own and third-party cookies. The third parties that download cookies to this website are:

- Google

- Adobe

- Weborama

- Facebook

- Twitter

Personalisation cookies
If you reject these cookies, we won't be able to offer you personalised browsing or content.
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These cookies allow you to specify or personalise certain features of the general options on the website, such as the language, wallpaper, sections marked as favourites, etc.

When you browse our website, you may find our own and third-party cookies. The third parties that download cookies to this website are:

- Google

- Adobe