Who is responsible for the data?
Bankinter, S.A. (hereinafter, 'Bankinter' or the 'Bank'), which holds Tax ID number A28157360, has its registered office at Paseo de la Castellana 29, 28046, Madrid, and has the telephone number 91 657 88 00.
How can I contact the Data Protection Officer?
You can contact your Data Protection Officer at the following email address: [email protected]
For which purposes will Bankinter process your data?
Bankinter will process the data provided by you so that you can receive the information requested in your email and, if applicable, complete the contracting of the mortgage product in which you are interested.
What are our lawful bases for processing your data?
The legal basis for fulfilling the purpose indicated in the previous section is the consent you give when you submit a 'Receive your simulation' request. Therefore, refusal to provide the requested personal data or the provision of inaccurate or incomplete data may make it impossible to process your request.
Customers are responsible for ensuring that the data provided are accurate and for notifying Bankinter if there are any changes to their data.
Who are the recipients of your data?
As the data controller, Bankinter will not disclose your data to third parties unless legally obliged to do so.
What rights can you exercise?
You can exercise your rights of access, rectification, erasure, objection, restriction of processing and data portability in the circumstances and under the scope established in prevailing legislation. If you have given your consent for the purposes described above, you may withdraw it at any time.
To exercise your rights, you can call our telephone banking service (900 80 20 81), visit your usual branch or write to Bankinter, S.A. Operations - Data Protection. Calle Pico San Pedro, 1. Tres Cantos. Madrid. 28760, or contact us via the website www.bankinter.com, or by e-mail at [email protected].
You are also informed of your right to file a complaint with the Spanish Data Protection Agency.
Where do we obtain your personal data from and what categories of data will we process?
Bankinter will process the data you have provided on the form.
The categories of data that Bankinter will process are:
- First name and surname
- Phone
- Data entered in the simulator about the property and the amount requested
How long will we process your data?
Unless you have stated otherwise, we will keep your data for a period of six months. As soon as they are no longer necessary for the purposes described above, the data will be blocked for the period for which they may be required for carrying out, or defending, administrative or legal actions, and they may only be unblocked and processed again for this purpose. After this period, the data will be permanently deleted.
Additional information
You can consult additional information about the processing of your data by Bankinter on its website: www.bankinter.com/banca/nav/seguridad-privacidad